Contact Us
Questions about an order, an ingredient, or a recommendation? Drop us a line — we're a small UK team and we read every message.
Email us
The fastest way to reach a human. We typically reply within one working day.
hello@crapfree.co.uk →Order & delivery help
Tracking, returns, missing items — most answers live in the FAQ and your account orders page.
Hours
Monday – Friday, 9am – 5pm UK time. Emails sent at the weekend will be picked up first thing Monday.
Contact Us
We would love to hear from you — whether it is a question about a product, a suggestion for something new, or just to say hello.
The quickest way to reach us is by email. We aim to reply within 24 hours on working days.
Social
Follow us for new product drops, behind-the-scenes peeks, and the occasional soap-making reel.
• Instagram: https://www.instagram.com/crapfreeproducts/?hl=en
• Facebook: https://www.facebook.com/profile.php?id=61570321109711
Orders & returns
If you have a question about an existing order, a delivery, or need to arrange a return, email us at hello@crapfree.co.uk with your order number and we will sort it out.
Wholesale & trade
Interested in stocking Crapfree products? Drop us an email and we will send over our trade sheet.